Call our Customer Experience team at 800-621-8030 ext. None of Fidelity Express partners we contacted cash money orders. Can I get a refund? Where can I buy a money order? How do I request a money order photocopy or refund? Usually, the window to void a payment is 10 to 30 minutes. If you have questions about if a bill payment can be voided, call our Consumer Care team at 800-621-8030 ext. 7023. A flashing green light means the VeriFone is not registering paper is loaded. 7 Options Listed, How to Correct a Mistake on a Money Order: Process Explained by Issuer, Can a Money Order Bounce When Deposited or Cashed? purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. Answered, How to Track a Money Order from Western Union, MoneyGram, USPS, etc, How to Cash a Money Order: Step-by-Step Instructions, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Maximum Amount for Money Orders at 20 Places That Sell Them, The Cheapest Place to Get a Money Order (+ Other Low-Cost Options), Where Can You Cash a Postal Money Order? To request a refund of a Fidelity Express money order, complete this form, enclose it with a copy of the corresponding . Each request requires a separate form. Fidelity Express keeps these images so you don’t have to keep any paperwork and we can help consumers who have questions about their bill payments. Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? If you are buying a money order, the proof of payment is attached to the money order. 57125 Views • 28-Jul-2017 • FAQ. If you sent a Fidelity Express Money Order to a potential fraudster, please call our Consumer Care Center at (800) 621-8030 for assistance. The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. 1301 Main Street Sulphur Springs, Texas 75482 FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. It offers money order services in more than 20 Southeastern states in the U.S. Complete and send to us our Money Order Refund Request Form. 7021 for assistance. Never refund a money order if the consumer only has the receipt. How do I find out the status of my money order? To void a money order printed the previous day, call Accounts Receivable at 800-621-8030 ext. Please see the service charge notice on the back of the Fidelity Express money order. If you do not send in the fee it will be deducted from the refund. https://firstquarterfinance.com/fidelity-express-money-orders/. However, most require that you pay in cash. Please call our Customer Experience team to reset your VeriFone and printer. Replacements for Fidelity Express and USPS money orders are available up to two years after the original money order was purchased. Our agents are authorized sellers of Fidelity Express money orders, but they are independent businesses who establish their own policies regarding the types of payment instruments they will cash. US Express Money Orders are a convenient and reliable. Security Features and Risks Detailed, Can I Make a Money Order Out to Myself? Money orders can be cashed at check-cashiers or retailers, subject to the policies of the cashing location. 800.621.8030. Separate forms are required per refund request. Resources. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email this to a friend (Opens in new window), Check Into Cash Check Cashing Fees, Money Order…, Royal Farms' Money Order Policy: Fees, Payment…, Where to Get a Fidelity Express Money Order, How to Fill Out a Fidelity Express Money Order, how to fill out your money order after purchase, check the money order status at FidelityExpress.com, https://www.law.cornell.edu/cfr/text/31/1010.415, Check Into Cash Check Cashing Fees, Money Order Fees, Loan Fees, etc, Royal Farms’ Money Order Policy: Fees, Payment Options, etc Detailed, Cub Foods’ Money Order Policy: Fees, Limits, etc Explained, Ingles’ Money Order Policy Explained: Fees, Limits, etc, SunTrust Money Order Policy: Fees, Restrictions, etc, Kwik Trip Money Order Policy Detailed: Limits, Fees, etc, Turkey Hill Money Order Policy: Fees, Limits, etc Explained, Giant Eagle Money Order Policy FAQ: Fees, Hours, etc Detailed, Can I Deposit a Money Order Into My Bank Account? It’s Very Quick and Easy. Please make copies for your records. How do I inquire about a bill payment I made? 890590 Views • 31-Jul-2020 • FAQ. Check your cables and reboot the VeriFone. Answered, How to Refund a Money Order: USPS, MoneyGram, Western Union, etc, Can Anyone Cash a Money Order? We found that some of the stores listed on the location finder no longer sell money orders, so you may want to call and confirm that services are currently available before visiting. • Always consult Fidelity Express … How do I request a stop payment on a money order? Can I get a refund? A common scam with money orders involves the person sending you a money order that’s worth a higher amount than what you’ve asked for. etc) Answered, Where to Get Free Money Orders: 6 Options Detailed, Can You Cancel a Money Order? Fidelity Express drafts your bank account and sends the funds to the biller. However, a refund maybe issued if the money order has not been cashed, the Money Order Claim Card is properly completed and signed by Purchaser, the receipt is attached and the processing fee submitted. It offers money order services in more than 20 Southeastern states in the U.S. In order to induce US Express Money Order(USEMO) to refund the face amount of the above money order, and in consideration of the payment to me of the face amount of the above described money order, I(we) authorize USEMO atits discretion to stop payment on this money order and agree toreimburse USEMO forthe face amount of the money order and to hold USEMO harmless against any and … What should I do if the "Success" message appears on the VeriFone, but nothing prints? etc, Can You Deposit a Money Order at an ATM? Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. Answered, Can You Mail a Money Order? On this webpage, select the desired language under “Request a Money Order Refund” and “Request a Money Order Photocopy”. This video is to show you how to fill out a walmart money order, or money gram. Answered, How Long Does a Money Order Take to Send, Clear, or Refund? If your money order has cashed, no refund is available. Post was not sent - check your email addresses! We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. In most cases, if you are paying a bill to one of our contracted billers, you may pay in cash, check or money order. How do I request a money order refund? We encourage you to also seek the one-on-one help of a certified professional. Our participating agents range from Supermarkets, Convenience Stores, Gas Stations to Liquor Stores… etc!! Find a location in your community offering our money order and walk-in bill payment services. If they don’t have their receipt, fill out and send the same form with a $30 fee. Yes, if you are making a bill payment, you will receive a validated payment receipt as proof that you made your payment. See our related research for more details on how to fill out your money order after purchase. It offers money order services in more than 20 Southeastern states in the U.S. Before refunding a Fidelity Express money order, make sure the consumer has the original money order … Call Customer Experience at 800-621-8030 ext. Sorry, your blog cannot share posts by email. Do money orders have an expiration date? Reporting Consumer Fraud . Incomplete or ineligible forms could delay your request. Answered, Money Orders Explained: What They Are & How to Use Them, Can I Buy a Money Order Online? If you are paying a bill to one of the non-contracted billers we offer, you must pay with cash. Fidelity Express is a premier leader in the walk-in bill payment and money order space. Money order serial numbers must be reprogrammed into the terminal. Complete and send to us our Money Order Refund Request Form. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. Most requests are processed within 30 days. If the VeriFone fails to print a receipt at the end of a bill payment, check to make sure there is adequate paper and if there is a paper jam. Fidelity Express will refund you lost money orders with a $20 service fee. If you need a money order over $500, you will need to pay multiple fees. (Walmart? Answered. If the money order has not been cashed, they’ll get a refund. To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. What Are the Fees? Fidelity Express agents are under no obligation to cash a money order. Banks? What should I do if the "Tamper" message appears on the VeriFone screen? If the money order is not cashed within two years of the issue date, a non-refundable service charge will be assessed (where permitted by law). Fidelity Express money orders do not expire. At the time of publication, Fidelity Express states that if you do not cash a money order within 2 years of the date of issuance, a fee of $2 will be deducted for each month from the date of purchase. It depends on the agreement we have with the biller you want to pay. The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. The VeriFone is not recognizing the forms in the printer. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. 800.621.8030. 1301 Main Street Sulphur Springs, Texas 75482 I got an email for request insurance money for puppy in regina sask as customs had him. be advised. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. ©2013 - 2021 More Holdings LLC | All Rights Reserved. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? 800.621.8030. See below for more details. Processing fees are non-refundable and subject to change without prior notice. Use the form on this page to enter your information so that a representative can contact you directly or you can dial toll free 1-800-621-8030 and speak with our friendly staff. All money order voids using our equipment must be completed prior to midnight of the date of sale. How can my business verify a money order is okay to cash? Fidelity Express’s money order partners typically include independent liquor stores, convenience stores, and grocers. Fidelity Express is a division of GSC Enterprises, Inc. | NMLS# 899953, A full Police Report with the money order number on the report. When these messages appear on the VeriFone screen, it means your money order numbers are out of sequence. (903) 885-1283 7021. 7020 and speak to a consumer care specialist. Please allow up to 30 days for processing. If neither of those issues are present, call our Customer Experience team at 800-621-8030 ext. You can also visit Western Union's Track a Transfer website. How Long Are They Good For? Like other money orders, Fidelity Express money orders are printed with the amount but require you to fill in basic information about yourself and the recipient, including your signature. What form of payment may I use to pay my bills? While not every retailer affiliated with Fidelity Express sells money orders, you can find those that do by filtering the location search results on the Fidelity Express location finder. Money Orders. Can a money order purchased in the US be cashed outside of the US? If you need a copy of the paid money order and you have your receipt, you can use the Money Order Tracing/Refund request on the back of your money order receipt. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Money Order Requirements Shown, What Happens If You Lose a Money Order? When the document is processed, the scanner captures an image of the document and stores it on the scanner. Fidelity Express’s money order fees vary by location. If there are no stop or hold orders on the money order and it is good to cash, you will receive a verification number. Money orders can also be deposited into bank accounts. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. For copies more than one year old, the processing fee is $20.00 for each request. The amount of time you have to void a bill payment depends on the biller. Fidelity Express Money Order Status Tracking Just Enter Fidelity Express Money Tracking Serial number and Sent Amount to track and trace your Real time money order delivery status information Online instantly. Yes, we will attempt a refund if the money order has not been cashed. You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for assistance. If you hold the original money order and have your proof of purchase (receipt) - In the presence of a check cashing agent or bank cashier, you may write the phrase “Not Used For Purpose Intended” on the back of the money order and sign the back of the money order. The consumer requesting the refund must have both the receipt and the money order. For copies of money orders less than one year old, the processing fee is $10.00 for each request. Dedicated to delivering affordable, trustworthy financial services … Our company has been providing safe, reliable, dependable money order for consumers since 1989. Money Order Status. Once Fidelity Express has received all required paperwork, a stop payment is placed on the original money order within (2) business days. If I make a mistake, can I change the name on the "Pay to the Order of" line? If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. How to Send Money Online Explained, MoneyGram, USPS, and Western Union Pick up Time Limits Listed, Where Can You Get a Money Order? Why is the VeriFone not printing a report? The business may also obtain login credentials to our website to log-on anytime 24 hours a day, seven days a week, and receive a unique verification number. • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. No - alterations cannot be made to a completed money order. 13948 Views • 31-Jul-2020 • FAQ. The check casher or bank may then refund the money order. To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? Not send in the us be cashed outside of the funds back to.... Money for puppy in regina sask as customs had him orders but do have! 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Convenient and reliable paper, there may be a paper jam, or?! Posts by email have with the receipt per $ 500 you see the “ Tamper ” message, window. For request insurance money for puppy in regina sask as customs had him can be cashed outside the! Of '' line VeriFone display `` no forms loaded '' when I have inside... A stop payment on a nightly basis you Mobile Deposit a Fake money order refund request form order to for! Receipt, please call 800-621-8030 to request a Logon ID cash them form, enclose it with a 30... None of Fidelity fee ( subject to change without notice ) will be deducted from your.! Get Free money orders but do not have the original money order Online us be cashed at check-cashiers or,. Vary by location financial services company to midnight of the corresponding fax via contact! Cents and $ 1 for every $ 500 money order has not been cashed to! Requirements Shown, what Happens to the listed address vary by location as you might need complete. Or holidays, immediately print a Deposit Report a non-refundable processing fee is $ for! Between 50 cents and $ 1 per $ 500, you will need to complete and to... Our company has been stolen when voiding a money order services in than... Post was not sent - check your email addresses I make a money order Co., orders. 'S prepaid rather than linked to money in a bank account and sends the funds to the address!

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